Privacy Policy

Effective date: September 25, 2025

ABM Sidekick ("we," "us," or "our") provides account-based marketing consulting and freelance contractor services. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit abmsidekick.com, engage with us on social platforms, contact us directly, or utilize our services (collectively, the "Services").

By using the Services, you agree to this Policy. If you disagree with any part of this Policy, please discontinue use of the Services. We reserve the right to modify this Policy periodically; the "Effective date" above indicates when it was last revised.

Who We Are and How to Reach Us

Entity: ABM Sidekick
Business Type: Marketing agency and freelance contractor services
Location: Los Angeles, California, United States
Email: info@abmsidekick.com

To ask questions about this Policy or exercise your privacy rights, please contact us at info@abmsidekick.com.

What This Policy Covers

This Policy applies to personal information we process regarding:

Website visitors and users of our online resources
Prospective and current clients and business partners
Individuals who contact us or interact with our marketing content
Personnel at client organizations whose information we handle while delivering our services

This Policy does not cover personal information we process solely on behalf of clients under separate service agreements (such as data processing agreements). In those situations, our clients' privacy policies apply.

Personal Information We Collect

The personal information we gather varies based on your interactions with us and may include:

Information You Share With Us

Contact information (name, email address, phone number, company name, job title, and service request type)
Account preferences and communication settings
Messages and correspondence you send to us
Business and billing information (company address, tax identification numbers). We do not retain complete payment card details.

Information We Collect Automatically

Technical data (IP address, browser type and version, device information, operating system)
Website usage data (pages accessed, navigation patterns, session duration, referral sources)
General location information derived from IP address

Information From External Sources

Business contact information from referrals or publicly accessible sources (such as LinkedIn profiles, company websites)
Data from analytics and advertising service providers (based on your consent and privacy settings)

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to operate our website, analyze performance, and (where consent is required) support marketing activities. You can manage cookie preferences through your browser settings. Disabling certain cookies may limit website functionality.

We do not currently respond to Do Not Track browser signals.

How We Use Personal Information

We process personal information for the following purposes:

Delivering and enhancing our Services
Communicating with you (customer support, project proposals, service updates)
Managing business relationships (invoicing, contract administration, legal compliance)
Operating, securing, and troubleshooting our website
Analyzing website performance and measuring content/campaign effectiveness
Sending marketing communications (with opt-out options available)
Meeting legal requirements and enforcing our agreements

Legal Basis for Processing (EEA/UK Residents)

Where the GDPR or UK GDPR applies, we process personal data based on: (i) contract performance; (ii) legitimate business interests (such as operating and improving our services, website security, business-to-business marketing); (iii) your consent where required (for certain cookies or marketing activities); and (iv) legal compliance obligations.

When We Share Personal Information

We disclose personal information only when necessary, including to:

Service Providers: Third-party vendors who assist with our operations (cloud hosting, email services, customer relationship management, analytics, appointment scheduling, billing). These providers are contractually obligated to protect your information and process it only according to our instructions.

Professional Advisors: Legal counsel, accountants, auditors, and other professional service providers.

Legal and Compliance: When required by applicable laws, regulations, legal processes, or court orders; to protect our rights, safety, or property; or to enforce our agreements.

Business Transactions: In connection with any merger, acquisition, sale of assets, or similar corporate transaction.

We do not sell personal information. We do not share personal information for cross-context behavioral advertising as defined under California privacy law.

International Data Transfers

We are located in the United States and may process information in various countries. When required by law, we implement appropriate safeguards for international data transfers (such as Standard Contractual Clauses) and take measures to ensure adequate protection consistent with applicable privacy laws.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal and contractual obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of information and the context of processing.

Your Privacy Rights

Your privacy rights vary depending on your jurisdiction. We will honor requests as required by applicable law.

EEA/UK Residents (GDPR/UK GDPR)

You may have rights to: access your data; correct inaccuracies; delete your information; restrict or object to processing; data portability; and withdraw consent where processing relies on consent. You may file complaints with supervisory authorities in your country or the UK Information Commissioner's Office.

California Residents (CCPA/CPRA)

California residents may have rights to: know about and access personal information; correct inaccurate data; delete personal information; and opt out of sales or sharing for cross-context behavioral advertising. We do not sell or share personal information for such purposes. You also have the right to non-discrimination for exercising these rights.

All Users

Regardless of location, you may contact us to discuss your privacy concerns and available options.

How to Exercise Your Rights

Email us at info@abmsidekick.com with your request and sufficient information to verify your identity. We may require additional details to process certain requests. We will respond within timeframes required by applicable law.

Security Measures

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, or disclosure. However, no transmission method or storage system is entirely secure, and we cannot guarantee absolute security.

Marketing Communications

You can unsubscribe from marketing emails using the unsubscribe link in each email or by contacting us directly. Even if you opt out of marketing communications, we may still send transactional messages (such as service notifications, legal notices, or billing communications).

Children's Privacy

Our Services are designed for business users and are not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

Third-Party Links

Our website may contain links to external websites or services that we do not operate or control. These third parties have their own privacy practices governed by their respective privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post revised versions on this page with an updated effective date. For material changes, we will provide additional notice as required by applicable law.

Additional Information for Clients

When we act as a service provider or processor for clients, we handle personal information according to our client's instructions and our contractual agreements. If your information was provided to us by one of our clients, please direct privacy requests to that client. We will assist clients in responding to such requests as required by our agreements and applicable law.

Questions or Requests

For questions about this Privacy Policy or to submit privacy requests, email us at info@abmsidekick.com.

Service Providers We Currently Use

Website hosting and domain services: GoDaddy, Wix
Email and communication: info@abmsidekick.com
Analytics: Google Analytics, Wix.com
Appointment scheduling: Calendly
Payment processing: Wix.com